2. Eligibility & Account Registration

2.1 Eligibility

Participation is strictly limited to individuals who are 18 years or older and legally permitted to engage in online betting in Tanzania. Accounts found to be used by underaged persons or individuals from restricted jurisdictions will be suspended and funds forfeited.

2.2 Account Registration

To register, you must provide a valid Tanzanian phone number, a working email address, and accurate personal identification details. Your account is tied uniquely to your phone number and must not be shared. Only one active personal account is allowed per user; multiple accounts may be consolidated or closed at PM Bet’s discretion.

2.3 KYC Verification

At the time of withdrawal or at any point deemed necessary, PM Bet may request documents such as national IDs or passports to verify your identity and comply with legal and financial regulations.

3. License & Regulation

PM Bet operates under License No. N 00494 issued by the Betting Control and Licensing Board of Tanzania. This licensing authority governs online betting activities and ensures ongoing compliance with consumer protection, game fairness, and operational transparency standards. PM Bet also complies with all relevant obligations under the Betting, Lotteries and Gaming Act, Cap 131.

All correspondence with the authority should be directed to the Director-General at 27th Floor, PSSSF Twin Towers, Wing A, Mission Street.

4. Account Security & Responsibilities

4.1 User Responsibilities

You are responsible for maintaining the security of your account. This includes safeguarding your login credentials and taking precautions to prevent unauthorized access. If you believe your account may have been compromised, contact PM Bet support immediately.

4.2 Prohibited Activities

Any manipulation of platform systems, including using VPNs to bypass location controls, exploiting glitches, or engaging in fraudulent actions, is strictly prohibited. Any such behavior may result in account suspension, confiscation of funds, and legal action.

5. Deposits & Withdrawals

5.1 Deposits

You can fund your PM Bet account through mobile money services or other approved payment methods. Deposits are processed instantly unless prevented by technical issues, in which case PM Bet will react promptly to resolve the issue.

5.2 Withdrawals

Withdrawals are processed back to the same method used for deposits, subject to identity verification protocols. The platform encourages the completion of KYC checks before first withdrawal. For certain standardized banking transactions, processing fees may apply.

Withdrawal Limits:

• A standard maximum daily withdrawal limit applies, with conditions defined for larger amounts.
• Early withdrawal requests (before wagering conditions are met) may incur an 8% fee.
• Large payouts may require bank transfers for better tracking and security.

5.3 Security & Fraud Protection

To protect both PM Bet’s and clients’ interests, the platform may pause or cancel transactions, request additional documentation, or report suspicious behavior to authorities under anti-money laundering (AML) and fraud-prevention regulations.

6. Betting, Markets & Wagers

PM Bet offers a broad range of betting options:

• Sports Betting: Covering football, basketball, cricket, and more, including in-play markets.
• Live Games: Virtual and live games such as Keno, Kaboom, dog races, horse races, and Wheel of Fortune.
• Promotions & Bonuses: Subject to separate promotional terms. Users must review these carefully before participation.

All bets are settled based on official event results. Once accepted, a bet cannot generally be altered or canceled, except in circumstances detailed in these Terms.

7. Promotions & Bonus Terms

Promotions and bonuses are available at the discretion of PM Bet. Each offer has dedicated rules—users must follow those rules and meet wagering requirements before withdrawals.

PM Bet reserves the right to amend or withdraw promotions as necessary. Bonus abuse or violation of the promotional terms may result in forfeiture of bonuses and associated winnings.

8. Responsible Gaming & Player Protection

PM Bet is dedicated to promoting responsible gaming. It emphasizes the motto: “Winners know when to stop.” Users receive tools, information, and support to ensure betting remains safe and enjoyable:

• Age Verification: Only individuals aged 18+ can participate.
• Self-Exclusion & Time-Out: Players can pause or suspend access to their account.
• Spending Awareness: Encouraged to use deposit and play limits.
• Support Services: PM Bet offers guidance and referrals to professional resources.

PM Bet monitors for signs of risky behavior and may step in to offer guidance or impose limits. However, users are ultimately responsible for their gaming behaviors.

9. Privacy & Data Protection

PM Bet collects and processes personal data in compliance with Tanzanian regulations:

• Collected Data: Includes personal identifiers, account usage, transaction records, and support interactions.
• Purpose: Data ensures account security, provides services, processes transactions, and fulfills legal obligations.
• Privacy Measures: Controlled access, secure storage, and encryption protect data integrity.
• User Rights: Users may request access, correction, or deletion of personal information.
• Marketing Communications: Opt-in is required; opt-out is always available.

By using the platform, you consent to PM Bet’s privacy practices.

10. Intellectual Property

All content, software, graphics, trademarks, and branding on PM Bet are protected intellectual property owned by PM Bet or its licensors. Users may only use materials for personal, non-commercial purposes. Any unauthorized use may result in legal action or account suspension.

11. Liability & Disclaimer

PM Bet provides its services “as is” and cannot be held liable for losses resulting from platform downtime, network errors, or external disruptions. Liabilities are strictly limited to the value of any affected wager. PM Bet is not responsible for issues arising from third-party links or external content accessed through its platform.

12. Anti-Money Laundering & Fraud Prevention

PM Bet conducts regular monitoring for AML compliance and fraud prevention. Suspicious transactions will prompt account suspension, documentation requests, and possible legal notifications. Any associated winnings or balances may be confiscated. Users breaching these policies risk legal consequences.

13. Dispute Resolution

13.1 Filing Complaints

Users may contact customer service via phone, WhatsApp, email, or live chat. Formal complaints must be submitted within three months of the issue and include all necessary account and incident details.

13.2 Alternative Dispute Resolution

If a complaint remains unresolved, users may escalate the matter to the Betting Control and Licensing Board of Tanzania, using the final communication from PM Bet as reference. ADR through this board is free, binding, and impartial.

14. Account Suspension & Termination

PM Bet reserves the right to suspend or terminate accounts for reasons including:

• Underage participation
• Identity mismatches
• Fraud or system abuse
• Failure to comply with Terms
• Use of VPNs to circumvent controls

Account termination may lead to fund forfeiture and restrictions on further access.

15. Force Majeure

PM Bet is not liable for failure to perform due to events beyond its control, including natural disasters, cyberattacks, internet outages, or government directives. The platform will implement contingency measures to resume services as soon as practicable.

16. Amendments & Notices

PM Bet may update its Terms at any time. Users will be notified via website alerts, email, or SMS. Continued use after notification confirms acceptance of the amended Terms. Regular review of Terms is recommended to stay informed of changes.

17. Governing Law, Jurisdiction & Severability

These Terms are governed by Tanzanian law. Disputes will be resolved in Tanzanian courts, and the English version of these Terms prevails in case of translation discrepancies. If any clause is deemed invalid, the rest of the Terms remain legally enforceable.

18. Contact Details

For questions, support, document submission, or complaints, reach PM Bet through any of the following:

• Live Chat: Available 24/7 on the PMBet.co.tz site
• Toll-Free: 0800 711 222
• Phone/WhatsApp: +255 746 004 003
• Email:
  • General/Support: [email protected]
  • Offers and Promotions: [email protected]
  • Document Uploads: [email protected]

Postal correspondence can be sent to:Playmaster Gaming Corporation Limited
Plot No. 19, Block 75, Lumumba/Uhuru Street,
Kariakoo, Ilala – Dar es Salaam, Tanzania