Reach Out to PM Tanzania – We’re Always Here to Help

PMbet Tanzania (Play Master) prides itself on offering exceptional customer service alongside top-tier sports betting and gaming experiences. Whether you’re a seasoned bettor or new to the platform, support is always just a click or call away. The company has built a responsive and approachable support system to handle everything from technical queries to feedback and document submissions. Below is an in-depth look at how you can contact the PM Tanzania team.

24/7 Live Chat Support

One of the easiest ways to get immediate assistance is through the 24/7 Live Chat feature. It’s available directly on the PMBet website. Friendly support agents are online day and night to resolve your issues in real time, whether it’s a login concern, bet query, or game clarification. No matter the hour, Live Chat is ready to assist.

Call Centre and WhatsApp Assistance

If you prefer to speak directly with someone, PM Tanzania offers phone-based support through multiple lines:

  • Toll-Free Call Center: 0800 711 222 — completely free within Tanzania.
  • Direct Call Line: +255 746 004 003 — for standard inquiries.
  • WhatsApp Chat Support: Use the same mobile number (+255 746 004 003) to send your questions through WhatsApp for added convenience.

This multi-channel approach ensures every user can choose the contact method that best suits them.

Email Support for Specific Needs

PMBet Tanzania has dedicated email addresses for different types of support:

  • Customer Service: For general support or inquiries, email [email protected].
  • Promotions and Offers: Got an idea or question about bonuses? Contact [email protected].
  • Document Submissions: When you need to send verification or other documents, use [email protected].

Emails are usually responded to within a few business hours. Always include your account details (if applicable) to ensure quicker resolution.

What Sets PM Tanzania Apart?

PM Tanzania, known officially as Playmaster Gaming Corporation Limited, is one of the leading names in the betting industry in the country. Established in 2014 and fully licensed by the Gaming Board of the United Republic of Tanzania (License No. N 00494), PM offers far more than just sports odds.

Here’s why customers consistently trust and contact Play Master:

  • Exceptional Betting Odds: Among the most competitive in Tanzania.
  • Extensive Market Coverage: Including over 6,000 live games per month and more than 200 football tournaments.
  • Diverse Live Games: From virtual Keno and Kaboom to Dog Races and the Wheel of Fortune.
  • Financial Safety: All user funds are stored in a segregated reserve account, providing full peace of mind.

Committed to Customer Satisfaction

At the core of Play Master’s values is its commitment to prioritizing the customer. The entire customer support strategy is built around three key principles:

  1. The customer always comes first.
  2. Your satisfaction drives the business.
  3. The company will always strive to exceed expectations.

With such a foundation, it’s no surprise that PM Tanzania continues to be a trusted name in the industry.

Licensed and Regulated for Your Security

Play Master operates under strict regulation and oversight. The company’s registered office is located at:
Plot No. 19, Block 75, Lumumba/Uhuru Street, Kariakoo, Ilala – Dar es Salaam.

It is regulated under the Betting, Lotteries and Gaming Act, Cap 131, Laws of Tanzania, ensuring a safe and fair gaming environment. All activities are compliant with national gaming regulations.

Final Thoughts

Whether you have a question about placing a bet, withdrawing winnings, verifying your account, or understanding bonus rules, PM Tanzania’s customer service team is ready to assist you quickly and professionally. Choose from live chat, phone support, email, or WhatsApp—whatever works best for your needs.

Stay informed, play responsibly, and don’t hesitate to reach out when you need help. At Play Master, winners not only know when to stop—they know where to get support.